Telecare
The proven remote audiology solution
-
Patient contact
74% of TeleCare audiologists use the tool for closer contact with their patients and to offer them a better service.*
-
Higher satisfaction
7 out of 10 TeleCare audiologists strongly agree that TeleCare increases patient satisfaction.**
-
Higher acceptance
Patients fitted with TeleCare have a 19% higher acceptance rate than patients fitted without TeleCare.***
Offer patients the gold standard in remote assistance
-
Remote Tuning
Ensure your patients feel comfortable with their hearing aids wherever there are. With TeleCare you can have any issues solved quickly by making adjustments remotely. TeleCare also allows you to communicate live via voice or video during the remote session.
-
CareChat
Stay in closer contact with your patients via chat messages, voice or video call. You can use TeleCare to communicate directly via your patients’ smartphone. It takes less time than traditional clinic appointments and allows you to troubleshoot any problems as quickly and efficiently as possible.
-
Daily Satisfaction Ratings
Monitor acceptance success with ease, by tracking how your patients feel about their hearing experience on a daily basis. Patients get a daily reminder to leave a satisfaction rating in the app. You can then see their ratings, comments and wearing time in TeleCare, so you can promptly intervene to help e.g. by remote tuning.
-
Hearing Lessons
Give your patients the opportunity to get to know their Stretta hearing aids at their own pace. They can rate their experience of the situations they are in, helping patients feel listened to, making it much easier to acclimatise to their hearing aids.
